Privacy Policy
Supersaveplus Point Clare Pharmacy
61 Brisbane Water Drive, Point Clare NSW 2250
ABN 47 825 183 119
Last updated: May 2026
- Introduction
Supersaveplus Point Clare Pharmacy ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at supersaveplus.com.au, you agree to the collection and use of information in accordance with this policy.
- What Information We Collect
2.1 Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
Contact us via phone, email or in person
Submit an enquiry through our website
Subscribe to any communications from us
This information may include:
Your name
Email address
Phone number
Postal address
Any other information you choose to provide
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
Your IP address
Browser type and version
Pages visited and time spent on those pages
Referring website address
Device information
This information is collected using cookies and similar tracking technologies. See Section 7 (Cookies) for more information.
2.3 Health Information
As a pharmacy, we may collect sensitive health information about you when you visit us in store or contact us about pharmaceutical products or health services. We handle all health information with the highest level of care in accordance with the Privacy Act 1988 (Cth).
Health information collected in store is governed by separate policies and professional obligations under Australian pharmacy regulations.
- How We Use Your Information
We use the personal information we collect to:
Respond to your enquiries and provide customer service
Process and fulfil your requests
Send you information about our products and services (with your consent)
Improve our website and services
Comply with our legal obligations
Protect the security and integrity of our business
We will only use your personal information for the purpose for which it was collected, or for a related purpose that you would reasonably expect.
- Disclosure of Your Information
4.1 We Do Not Sell Your Data
We do not sell, trade or rent your personal information to third parties.
4.2 When We May Share Information
We may share your personal information with:
Our employees and contractors who need access to provide our services
Service providers who assist us in operating our website and business (such as IT support or email service providers), subject to confidentiality agreements
Professional advisers such as lawyers, accountants and insurers
Government agencies or law enforcement where required by law
4.3 Overseas Disclosure
We do not routinely disclose personal information to overseas recipients. If we do, we will take reasonable steps to ensure the recipient handles your information in accordance with the Australian Privacy Principles.
- Storage and Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include:
Secure servers and encrypted data transmission (SSL)
Access controls limiting who can access personal information
Regular security reviews
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
- Access and Correction of Your Information
6.1 Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, incomplete or outdated information
Request that we delete your personal information (subject to legal requirements)
Withdraw consent to the use of your personal information
6.2 How to Make a Request
To access or correct your personal information, please contact us using the details in Section 10. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
We will not charge you for making an access request, but may charge a reasonable fee to cover our costs of providing access.
- Cookies
7.1 What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
7.2 Types of Cookies We Use
Essential cookies — required for the website to function properly
Analytics cookies — help us understand how visitors interact with our website
Preference cookies — remember your settings and preferences
7.3 Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information about managing cookies, visit www.allaboutcookies.org.
- Third Party Websites
Our website may contain links to third party websites. This Privacy Policy does not apply to those websites. We encourage you to read the privacy policies of any third party websites you visit.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.
- Complaints
If you believe we have breached the Australian Privacy Principles or this Privacy Policy, you may lodge a complaint with us by contacting us using the details below. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
- Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Supersaveplus Point Clare Pharmacy
61 Brisbane Water Drive
Point Clare NSW 2250
Phone: 02 4322 0277 or 02 4322 4950
Fax: 02 4322 0306
Email: pointclarepharmacy@supersaveplus.com.au
Operating Hours:
Monday – Friday: 8:30am – 6:00pm
Saturday: 8:30am – 2:00pm
Sunday: Closed
This Privacy Policy was last reviewed in May 2026.
This document has been prepared for general informational purposes. Supersaveplus Point Clare Pharmacy recommends seeking independent legal advice to ensure this policy meets all applicable requirements for your specific circumstances.